ALL ITEMS ON THIS STORE ARE IN STOCK

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ALL ITEMS ON THIS STORE ARE IN STOCK

Lead Time & Shipping Information

MADE TO ORDER has been eliminated.  All items on this store are finished and ready to ship.  New orders will ship within 1 week.  

Order Fulfillment Lead Time

Please check here for our current order fulfillment lead times.

Karve Shaving Co. is a small business. Every razor we sell is manufactured entirely in-house, by us, on our own equipment. We are active every day, producing parts and shipping orders.  Other than the time it takes, everything is running smoothly.

If your order has not yet shipped, we are still producing it.

General

Every order ships from our shop in Edmonton, Alberta, Canada.

We will not generate your shipping label until your order has passed our final inspection and is ready to ship.

We will not ship with untracked methods because they have proven unreliable. In many cases, the packages take an extremely long time to arrive, never arrive, or are returned to us.

If you'd like to place an order and your country is not listed in the checkout, please reach out to us at chris@karveshaving.com and we'll work on adding it.

We are not permitted to accept orders to Belarus, Cuba, Republic of Macedonia, North Korea, Russia, Syria, or Ukraine.

Shipping Inside Canada

Packages shipped with Canada Post Expedited Parcel include tracking. Delivery time, after fulfillment, is usually 4 to 7 business days.

Shipping to the United States

Packages shipped with Canada Post Tracked Packet USA include tracking. Delivery time, after fulfillment, is usually 8 to 10 business days.

Packages shipped with DHL Express include tracking. Delivery time, after fulfillment, is usually 2 to 3 business days.

DHL is faster than Canada Post, but remote delivery surcharges may apply.

Shipping to APO/FPO/DPO

All packages will be shipped with Canada Post Tracked Packet USA.

Canada Post hands off to USPS, who then hands off to the military mail system.  For security reasons, tracking information ceases once USPS hands off  to the military mail system.

Although our site may allow you to select DHL to these destinations, we will alter shipping to Canada Post Tracked Packed USA internally.

Shipping International

Generally, the options are Canada Post Tracked Packet International and DHL Express.

However, Canada Post does not maintain possession of your package for its entire journey, so there are more opportunities for issues to arise. DHL Express is the sole option for countries that we've encountered more issues with.

Packages shipped with Canada Post Tracked Packet International include tracking. Delivery time, after fulfillment, is usually 14 to 21 business days.

Packages shipped with DHL Express include tracking. Delivery time, after fulfillment, is usually 3 to 5 business days.

DHL is faster than Canada Post, but remote delivery surcharges may apply.

Canada Post Tracked Packet International may be preferential over DHL because you may incur lower customs and duty fees when the package enters your country. This is because domestic postal services tend to charge a lower brokerage clearance fee than DHL.

Duty & VAT / Customs Declarations (for shipping outside Canada)

All international shipments are DAP (Incoterms 2020 Delivered-At-Place).

Be advised, your country's customs office will charge duty, tax, VAT, brokerage, and/or processing fees when your order enters your country. These fees are your responsibility. In some countries, the fees can be quite high, especially if your country's De Minimis Value is low.

It is unlawful to falsify customs declarations so all customs declarations shall declare full and actual values.

We will not declare a lower value. We will not declare items as a gift or sample.

Please do your research before you buy.

Check here and here for more information on De Minimis Value.

Check here if you want to calculate an estimate of your duty and taxes.

The following are some of the HS tariff codes you'll need for the calculator:

  • Razors and parts - 8212.10.0000
  • Soap - 3401.11.0000
  • Brushes - 9603.29.0000
  • Dopp kits and razor armor - 4202.22.0000
  • Shaving bowls (ceramic) - 6912.00.0000
  • Shaving bowls (metal) - 7323.93.0000

If you decide to reject your order when delivery is attempted and/or decline to pay the assessed customs, duty, and brokerage fees, you are abandoning your order. At their discretion, the carrier will chose either to return your package to us or destroy it.

If your order is returned to us (which has taken months in the past), we may opt to refund the value of the goods, at our sole discretion. If we choose to refund your order, please be aware that some or all of the following items may be deducted from your refund:

  • All actual shipping costs to send the package to you (not the shipping you paid).
  • All actual shipping costs to return the package to us.
  • All additional handling and processing costs.
  • Any loss due to damage.
  • Any loss due to items becoming lost en route.

If you decide to return your order through our return policy, all expenses incurred during the importation of the original shipment into your country shall not be reimbursed. This includes, but is not limited to, any duty, tax, VAT, and/or brokerage fees.

Specific Exceptions

There are many, many nuances and exceptions to shipping to all of the various countries in the world. Here are a few that are worth noting:

Taiwan requires the vendor (Karve) to carry a cosmetics products registration for all cosmetics entering the country...which includes shave soaps and splashes. Due to low order volume, we do not have the necessary registration, so all orders to Taiwan containing cosmetics will have the items removed and refunded.

Mexico requires that the importer (you, the customer) is registered with the Mexican Tax Authority. We will ask for your registration number before shipping your order. If you do not have a registration number and don't want to get one, your order will be cancelled and refunded.

Spain requires that the importer (you, the customer) carries a sanitary import license for all cosmetics entering the country...which includes shave soaps and splashes. All orders to Spain containing cosmetics will have the items removed and refunded.

China generally permits only one single item per package. If the package contains two or more items, the total must be less than CNY1,000. The shipment may be split into multiple shipments if desired and the customer shall bear the additional shipping expenses.

Brazil requires the customer's CPF/CNPJ number for any parcel entering the country. If you do not have a number and don't want to get one, your order will be cancelled and refunded.

In all cases, we will work with the customer and will reach out if any of the above circumstances apply.

Delays During Transit

Although we use tracked shipping methods exclusively and have found them to be generally reliable, there are a number of factors at play and delays may occasionally occur.

For example, a missed connection may add a day or two to the total transit time. Or your package may become held up in customs for clearance for a couple of days due to volume.

In the event of severe volume, especially with Canada Post, your package may be delayed for a couple of weeks. This is because Canada Post relies on the destination country's post for delivery and the effects of volume can also disrupt the regular flow.

The shipping companies are working in good faith to get your package to you. Ultimately, these factors are outside of our control. A delay during shipping is not a valid reason for order cancellation.

If delivery speed is important, consider selecting DHL over Canada Post. DHL is generally much faster and more consistent when disruptions occur. Also, DHL's tracking information is much more comprehensive.

Freight Forwarding Services

We are aware that some of our customers may opt to use a freight forwarding service to save on shipping costs or because they reside in a country that we do not ship to. 

Please be aware that your are doing so at your own risk.  

Once your order is delivered to the freight forwarding service, we are no longer responsible for any loss, damage, or delays that may occur. Our responsibility ends upon delivery to the specified freight forwarder.

We only use tracked shipping services, so Canada Post or DHL can provide with a delivery confirmation you once your package has been delivered to the freight forwarding service.

Please note that in most cases, a signature may not be recorded from the agent of the freight forwarding company, meaning the shipping confirmation from Canada Post or DHL may not include a signature confirmation.

Please be aware, that any shipments to destinations outside of Canada using Canada Post will have a CN22 declaration as part of the label. The CN22 declaration contains tariff codes and accurate prices. This is a requirement that we must follow and we will not falsify declarations.

Alternatively, you may opt to use DHL Express. Their labels do not contain a physical declaration on the package because they are submitted electronically (applicable for most countries).

By using a freight forwarding service, you acknowledge and agree to these terms. Thank you for your understanding and cooperation.